Every HUSL-CAT product is thoughtfully crafted with purpose and intention before it ships.

Please carefully verify that all order details are accurate before completing your purchase.

Sizing & Refunds

Refunds are not available for incorrect size selections, change of mind, or buyer's remorse.

One-Time Size Exchange

We do however, as a courtesy, offer a one-time size exchange per order for the identical item in an alternate size. Exchange requests must be submitted within 30 days of delivery, and items must be unworn, unwashed, and returned in their original condition.

To ensure fairness and consistency, size exchanges are limited to one per order. Any additional size changes after the initial exchange will require a new order.

• Customers are responsible for return shipping costs.
• HUSL-CAT reserves the right to refuse any exchange returns that show signs of wear or are not in their original condition.
• Any outbound shipping costs paid are non-refundable.

A replacement item issued through our One-Time Size Exchange is produced and shipped according to the same processing and shipping timeframes as a new order. Please refer to our Shipping Policy for current processing and delivery estimates.

To be eligible, your exchange request must be submitted within 30 days of delivery. Requests received after this timeframe cannot be accommodated.

How To Request A Size Exchange

To begin your one-time size exchange request, please contact us at Connect@huslcat.com with:

• Your name
• Order number
• Email address
• ZIP code
• Phone number
• The reason for your request

Once we review your submission, we will email you a One-Time Size Exchange Request Form. Please print, complete, and include this form inside your return package.

Do not send your exchange to the return address printed on your package. Because orders may ship from one of our several fulfillment centers based on your location, we will provide you with the appropriate return address and any additional instructions once your exchange request has been approved.

Please note that you must contact us and receive approval before sending any item back. Returns sent without prior authorization will be declined, will not be eligible for a size exchange, and will be returned to the customer at the customer's expense.

Once the original item is received, inspected, and approved, an exchange/replacement item will be produced and shipped to you.

Final Sale Items

Due to hygiene, health, and safety considerations, the following are final sale and are not eligible for exchange unless the item arrives defective, damaged, or incorrect:

• Swimwear
• Bikini sets, bikini tops, bikini bottoms
• Swim trunks
• Underwear and boxer briefs
• Other intimate apparel

PLEASE CAREFULLY REVIEW YOUR ORDER, SIZE & ADDRESS BEFORE COMPLETING YOUR PURCHASE.

Faulty, Defective, Damaged, Misprinted, or Incorrect Items

Every HUSL-CAT order is carefully inspected before it leaves our facility. In the unlikely event that you receive an item that is faulty, defective, damaged, misprinted, or incorrect, we will gladly provide a replacement of the same item with the issue corrected.

To request a replacement, please contact us within 30 days of the delivery date and include your order number, name, and a brief description of the issue.

• Incorrect item received (for example, you ordered a red shirt but received a green shirt, or you ordered a hat but received a beanie): please include clear photos of the item you received so we can verify the error.
• Faulty, defective, damaged, or misprinted item: please provide clear photos of the front, back, and the area showing the issue. The images must clearly display the defect or damage so our team can review your claim.

Once your claim has been verified, we will arrange for a replacement of the same item at no additional cost. In these cases, you will not be required to return the original item unless otherwise requested.

Damage resulting from improper care, misuse, alterations, accidents, or normal wear and tear after delivery is not considered a product defect and is not eligible for replacement.

Replacement items are produced and shipped according to the same processing and shipping timeframes as a new order. Please refer to our Shipping Policy for current processing and delivery estimates.

To be eligible for a replacement, claims for faulty, defective, damaged, misprinted, or incorrect items must be submitted within 30 days of the delivery date. Requests received after this period are not eligible for replacement.

Color Disclaimer

Actual colors may vary slightly due to monitor and device settings.

Fraud Prevention & Order Verification Policy

Order Verification

To protect our customers and our business from fraudulent transactions, HUSL-CAT reserves the right to review and verify any order before fulfillment.

Verification Requests

Orders may be delayed, placed on hold, canceled, or require additional verification if:

• Billing and shipping addresses differ
• High-risk fraud indicators are detected
• Order details cannot be verified
• Payment information appears inconsistent or suspicious

Failure to Verify

If requested verification information is not provided within a reasonable period between 48–72 hours, HUSL-CAT reserves the right to cancel the order and issue a refund to the original payment method.

Payment Disputes

By placing an order with HUSL-CAT, customers acknowledge and agree to our Terms of Service, Shipping Policy, Store Policy, and any product-specific disclosures presented at the time of purchase.

HUSL-CAT reserves the right to contest and provide supporting documentation in response to any payment dispute that we believe is inaccurate, abusive, fraudulent, or inconsistent with the facts of the transaction.

Supporting documentation may include, but is not limited to:

• Order confirmations
• Billing and shipping information
• IP address and device information, where available
• Customer communications
• Tracking and delivery confirmation records
• Signature confirmation records, when applicable
• Product descriptions and policy disclosures presented at checkout

Customers experiencing an issue with an order are encouraged to contact HUSL-CAT directly so that we may attempt to resolve the matter promptly.