Shipping policy

Order Processing & Shipping

Every order is carefully reviewed and prepared before shipment.

Please allow 2–5 business days for your order to be processed, produced, fulfilled, and packed before it ships.

Estimated delivery times (after shipment):

Domestic (U.S.): 3–8 business days
International: 5–20 business days

Certain products, including footwear and select all-over print apparel, may require additional production time. Any extended processing or delivery estimates will be noted on the applicable product page.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow 24–48 hours for tracking updates to begin appearing after your order has been shipped. Tracking information is provided directly by the shipping carrier and may take additional time to update, particularly if your shipment is transferred between multiple carriers or is traveling internationally.

Order Changes & Cancellations

Because every item is produced individually for each order, orders cannot be changed, modified, or canceled once they have entered production or fulfillment.

Orders are typically processed and fulfilled within the estimated timeframe. Processing and fulfillment times are estimates only and are not guaranteed.

Shipping Delays

Most orders are delivered within the estimated delivery timeframe. However, during peak shipping periods, including holidays, delivery times may be longer than expected due to increased shipping volumes experienced by our carrier partners.

While we work hard to ensure your order arrives as quickly as possible, occasional carrier delays are beyond our control. We appreciate your patience and understanding during these busy periods.

Shipping Estimates

Delivery timeframes are estimates provided by shipping carriers and may vary due to weather conditions, carrier delays, customs processing, holidays, or other circumstances beyond our control.

We don't guarantee specific shipping dates.

Shipping times begin once your order has been made and picked up by the carrier.

Address Accuracy

Customers are responsible for providing accurate, complete, and up-to-date billing and shipping information at checkout.

Please carefully review your shipping address before placing your order and be sure to include all required details, such as the correct street number, apartment or unit number, building information, ZIP/postal code, and any applicable route details. Using proper abbreviations and complete address information helps prevent shipping delays or delivery issues.

HUSL-CAT is not responsible for shipping delays, lost, stolen, misplaced, or incorrectly delivered packages, additional shipping charges, or other delivery issues resulting from incorrect, incomplete, or undeliverable shipping information provided by the customer at checkout. Orders shipped to an incorrect address supplied at the time of purchase are not eligible for a refund.

Lost, Delayed, or Stolen Packages

Once your order has been transferred to the shipping carrier and tracking information has been issued, responsibility for delivery rests with the carrier.

HUSL-CAT is not responsible for carrier delays, lost shipments, stolen packages, or packages marked as delivered by the carrier. If you experience a delivery issue, please contact the shipping carrier directly to initiate a claim and notify HUSL-CAT promptly so we may assist where reasonably possible.

Orders confirmed as delivered by the carrier are not eligible for refunds or store credit.

Some orders may be fulfilled and shipped from different fulfillment centers depending on the products purchased. As a result, your order may arrive in multiple packages on different delivery dates. If your order is shipped separately, each package will have its own tracking information, which will be sent to your email as soon as it ships.

Returned Domestic (U.S.) Packages

Orders returned to HUSL-CAT due to an incorrect or incomplete shipping address provided by the customer, refusal of delivery, failure to claim the package, or any other circumstance that prevents successful delivery are not the responsibility of HUSL-CAT.

Customers may request that a returned order be re-shipped after payment of all applicable re-shipping, handling, and any additional shipping fees.

Domestic orders that are returned and not re-shipped are subject to a 70% restocking fee. Any remaining eligible balance, after deduction of the restocking fee and applicable original shipping charges, return shipping costs, processing, handling, and administrative fees, will be issued as store credit only.

By placing an order with HUSL-CAT, you acknowledge and agree to these terms.

P.O. Box & APO/FPO Addresses

HUSL-CAT does not ship orders to P.O. Box or APO/FPO addresses.

To ensure accurate and reliable delivery, all orders must include a valid physical street address. Orders submitted with a P.O. Box or APO/FPO address may be delayed, canceled, or require a physical address before they can be processed and shipped.

Please verify that your shipping address is complete and accurate before placing your order to help avoid delays in fulfillment and delivery.

Tracking International & Multi-Carrier Shipments

For international orders, and in some cases domestic shipments, your package may be transferred between multiple shipping carriers before reaching its final destination. The carrier that initially handles your shipment may not be the same carrier responsible for final delivery. This final delivery step is completed by what is known as the final-mile carrier.

For example, your order may begin shipping through carriers such as DHL or Asendia, then be transferred to a local postal carrier, such as USPS in the United States or Royal Mail in the United Kingdom, for final delivery.

If your tracking information has not updated recently, we recommend checking the tracking details provided by the final-mile carrier. In many cases, your original tracking page will display the name of the local delivery carrier and may provide an additional tracking number or direct tracking link.

If the final-mile carrier information is not available, you may also check your tracking status through third-party tracking services, including:

ParcelsApp.com
17TRACK.net
Postal.ninja

Please note that these third-party tracking services are not affiliated with HUSL-CAT. However, they may provide additional tracking details from local carriers that are not always displayed through the original tracking page.

Still not seeing updates? Try entering the original tracking number on your country's national postal service website. To find it, just search "your country + postal service" on Google (for example, "France postal service" to find La Poste).

Shipping Restrictions

We cannot ship to the following regions due to legal and carrier restrictions: Russia, Belarus, Cuba, Iran, Syria, North Korea, Venezuela, the Gaza Strip, and the Crimea, Donetsk, and Luhansk regions of Ukraine.

Shipping restrictions can change depending on world events.

Some of our shipping carriers may also pause international deliveries to certain countries because of natural disasters or other disruptions.

If your country does not appear in the shipping destination menu, we are currently unable to ship to your location.

International Orders Policy

Customs & Import Fees

International orders outside of the USA may be subject to customs duties, taxes, import fees, or other government charges imposed by the destination country. These charges are the sole responsibility of the customer.

Payment of these charges and taxes is your responsibility and will not be covered by HUSL-CAT. For further details of charges, please contact your local customs office.

We ship to the following countries:

United States, Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.

Customs Delays

HUSL-CAT is not responsible for delays caused by customs inspections, import procedures, or governmental agencies.

Refused or Returned International Shipments

If an international order is refused, abandoned, or returned due to unpaid customs duties, import taxes, import restrictions, or a failure to accept delivery, any store credit issued may be reduced by all applicable shipping, return shipping, customs, processing, administrative, and handling costs incurred by HUSL-CAT.

Customers are responsible for all original shipping charges, return shipping costs, customs duties, import fees, taxes, brokerage fees, and any additional import or re-import charges associated with refused or returned international shipments. Any costs incurred by HUSL-CAT as a result of the return will be deducted from the amount of any eligible store credit.

Refused or returned international shipments are subject to a 70% restocking fee. After all applicable fees, shipping costs, customs charges, and related deductions have been applied, any remaining eligible balance will be issued as store credit only.

Customers may also request that their order be re-shipped after payment of any additional shipping charges, customs fees, and other applicable costs.

International shipments that remain unclaimed or are held by customs or the shipping carrier for 30 days or more will be considered abandoned. Abandoned shipments are not eligible for refunds, store credit, exchanges, replacements, or reshipment.

By placing an international order with HUSL-CAT, you acknowledge and agree to these terms.